877-373-6254
At DTS, we take service seriously. That’s why we customize every project based on your individual needs. DTS is a full-scale process power and cooling service provider which means we use the latest technology and innovation to provide customers with the utmost support.
Quality service meets quality products
DTS is the exclusive Vertiv and Liebert factory trained services provider of thermal services for Western Pennsylvania, Eastern Ohio, and Northern West Virginia. Partnered with Donwil Company, we have access to a wide array of premium power and cooling products.
Features
Our service offerings are built around the following features:
Full HDAA Service
As a regional representative and authorized service provider, DTS values staying on top of the latest industrial innovations, technological advancements, and training.
24/7 Availability
There are some things you can’t plan for. DTS understands the value of time when dealing with a technical difficulty, which is why we offer on-call emergency services 24/7. After you contact us, we guarantee a 4-hour onsite response time for contracted customers.
Customizable Services
After years of combined data center experience, we know the importance of developing a system that works for the client; rather than using a one-size-fits-all packaged approach to services. With our complimentary consultations and commitment to matching you with your ideal service provider, every project is met with flexibility and personalization.
Service The Brands We Sell
Tailored care from start-to-finish
DTS is a mission-critical HVAC service provider that focuses on providing customers with robust power processing and HVAC services geared towards their specific needs. Our service offerings include the following:
- Preventative Service Program
- Emergency Service Repairs
- Indoor Air Quality
- Data Center Cooling Control Optimization
We’ve carefully paired our proactive service with quality products so you get the most out of your investments. Beyond the extensive list of Donwil premium products, we also service other HVAC and process power equipment that they do not sell. If you have a brand that we don’t service, we’ll do our best to refer you to someone who does.
Investing in People
Training & Certifications
To guarantee our customers get the most extensive service possible, we prioritize staying up on the latest technological advancements, training, and innovation.
DTS is the only Vertiv and Liebert certified provider of thermal services in Western Pennsylvania. Our training and certifications for Vertiv services include North Eastern Ohio (NEOh), Western Pennsylvania (WPA), and Northern West Virginia (NVA).
In addition to our Vertiv and Liebert services, DTS has infectious disease certifications to help clients eliminate the spread of airborne pathogens.
In light of COVID-19, we know the value of providing services that prioritize the health and safety of our customers. Because of this, our team is Infection Control Risk Assessment (ICRA) certified so we can evaluate each project’s risk factors and provide efficient solutions.
Join the DTS Team
Contact us to send in an application!
Let’s Chat
One of the most valuable customer service components is talking through your options with a trained professional. DTS understands that for every project to go smoothly, you need a detailed course of action. To make this process easier for our customers, we offer complimentary demos and service estimates.
For information on scheduling an initial consultation or demo, click below to submit a request form.